Saturday, 6:30 pm, pre-shift huddle
A line cook covers an absent colleague on cold station. They open the station card on a tablet: steps, plating, hygiene points. The chef does not repeat it all.
Restaurants, 3 to 5 locations
Say your service standards once. See them followed everywhere.
The pass talks. Tsuno remembers.
From pre-shift huddle to close, Tsuno keeps each location's standards and tells you what got done, or didn't, without calling every manager.
Kajirō, our own restaurant group: we sell what we use.
What you live with
Every location has its own version of the rule.
When the team moves fast, a standard drifts. You see it on the floor, on the plate, sometimes too late.
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Same instruction, site after site
You repeat setup, plating and guest greeting to every manager and every new hire.
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A new hire, three weeks of shadowing
A senior stops working to show the moves, and the know-how stays in their head.
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Who's trained on what?
The answer sits in a spreadsheet, or in a head captain's memory.
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Temperature logs on paper
Stapled sheets, boxes filled in after the fact. On inspection day, someone hunts for the binder.
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A schedule built, a labor cost that surprises
Payroll shows up at the end of the week, when it's too late to adjust.
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Incidents that evaporate
A breakdown mentioned out loud, a miss noted nowhere. Next shift, nobody has the thread.
On the floor
Three moments you will recognize.
Monday morning, before coffee
You ask what deserves your attention. The answer cites missing logs, a closing checklist left open, and a station with nobody trained.
Tuesday, a new hire arrives
The welcome booklet is ready, adapted to the role. The manager follows validated steps instead of improvising, and the new hire knows where they stand.
How Tsuno organizes your group
Your organization, in the order you think of it.
Every standard has a place, from the brand down to the daily routine.
- Brand
- Restaurants
- Stations
- Daily routine
Ask Tsuno
Ask it like you would ask a right hand.
- Which temperature logs are missing this week, and where?
- Who is cleared to run dish and the pass on Friday night?
- What was left open on the closing checklists?
- Prepare my review with Gare's sous chef from dated facts only.
Fictional examples. Restaurants, stations and first names are made up, to show the kind of question you can ask, from Tsuno or from your own AI.
What you use
Six functions to run the group without being everywhere.
Chosen for the owner of several locations. The rest of the foundation follows at your pace.
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Checklists and daily routine
Opening, receiving, closing: each task has a station and a time, ticked on a tablet, flagged when missed.
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Training and skills
Modules, auto-graded quizzes, skills validated and dated by a person. You see who can do what, site by site.
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New hire onboarding
A booklet per role and language, a path to independence, an e-signature at each step.
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Scheduling by role
Each team's schedule, built from roles and validated skills, in Tsuno or imported from your current tool.
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HACCP logs
Temperatures entered by hand or sent by sensor, with an alert on any breach. Sensors sold separately.
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Incidents and tasks
A breakdown, a miss, a complaint: reported in seconds, assigned, tracked to closure. Declared waste is logged here too.
"My managers have no time for one more tool."
That is why Tsuno arrives pre-filled from your documents, with a person validating what matters. During service, the everyday action takes seconds on a tablet or by voice. Managers get time back elsewhere: prepared summaries, reviews built on facts.
Frequently asked questions
How many restaurants do I need?
Tsuno is built for groups of 3 to 5 restaurants, where standards get lost between sites. A single restaurant can use it too, to pass things on without repeating.
Are sensors required for temperature logs?
No. Your team can enter logs by hand on a tablet or phone. Sensors are an option, sold separately, installed and configured on request.
Does Tsuno rate my staff?
No. Tsuno connects dated facts, with no scores or rankings of people. People decide, including for a review or a skill sign-off.
Can it track waste and inventory?
Tsuno tracks the waste your team declares, with date and site. It is not a full inventory management module.
Where do we start?
With three of your documents: a procedure, a checklist, an anonymized schedule. We build an isolated environment, then walk you through it in a meeting.
Try it with three of your documents.
A procedure, a checklist, a schedule. We make them searchable and ready to question, then talk it through together.
For now, non-sensitive operational documents only. No personal data in the trial.