Monday, 5:45 a.m., a no-show
The team lead reassigns the visit. The fill-in opens their phone: site, access, instructions and checklist are there.
Cleaning and services at client sites
Every client site has its own rules. Your crew has them in hand.
Tsuno connects the facts. People decide.
From contract to today's visit, Tsuno keeps the access details, instructions, checklists and history of every site. You know what is going on without being everywhere.
Delivered pre-filled from your documents.
What you live with
Sites multiply, instructions get lost
A crew member alone at a client's, a fill-in without the door code, a team lead on the phone all day.
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Scattered access instructions
Codes, keys, zones, visit windows: everyone holds them differently, and the fill-in shows up with nothing.
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Scheduled versus actual
The visit was set for 6 a.m. Finding out whether it happened, and for how long, takes three calls.
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Incidents with no trail
A client remark, damage reported by word of mouth: nothing is found at the next visit.
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A new hire, a new site
You send them out with a colleague and hope the site standard gets passed on.
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Subcontractors to brief
They need to know the site rules, and their compliance papers have to stay current.
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Is this site profitable?
Hours spent, supplies used, price billed: the math rarely gets done, and always too late.
Situations
Three moments in the week
Wednesday, a subcontractor at a new site
They receive the site instructions and short training, and acknowledge them. You hand over the expected result and the site rules.
Friday, the client calls
Visits completed, gaps, incidents with photos: the site history is already written. You answer in a minute.
Your business, in Tsuno
From contract to visit
A client has sites. Each site has a service plan: frequency, duration, checklist, price. The plan generates the visits. Changing the plan does not erase the history.
- Client
- Client site
- Service plan
- Visits
Ask Tsuno
Ask it the way you would say it
- What deserves my attention today?
- Which sites ran over their scheduled time this month?
- Which subcontractor certificate is about to expire?
- Who is trained to cover this site tomorrow?
Fictional examples. Tsuno answers briefly, cites its sources and says when data is missing. Ask from Tsuno or from ChatGPT, Claude or Mistral.
What Tsuno keeps for you
The essentials, site by site
Sensitive actions are proposed, then confirmed by you and logged.
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The site file
Address, access, zones, instructions, checklist, equipment and supplies on site, history: what a crew member needs before walking in.
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The visit on the phone
Crew members see their day, start and finish, tick the checklist and report an incident with a photo.
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"Today"
Today's visits, missing ones, delays, scheduled versus actual gaps, open incidents: what deserves your attention, at a glance.
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Site training
Short training per site, skills validated by a person, simple quality checks.
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Subcontractors
Site instructions and training with acknowledgment, compliance certificates tracked with their renewal dates.
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What each site costs
Hours worked, supplies used and price billed, lined up by service plan and by site.
Our crews are in the field, not at a screen.
Exactly. A crew member's phone only shows their day: where to go, how to get in, what to do, then start and finish. The rest happens in the office, where the team lead and the owner ask Tsuno instead of calling around.
Frequently asked questions
What do I need to start?
A few existing documents: a service plan, site instructions, a checklist. Tsuno is delivered pre-filled from them, and you validate before go-live.
How does Tsuno handle subcontractors?
As outside contributors, not employees: they receive the site rules and the expected result, and acknowledge them. Their compliance certificates are tracked, and Tsuno warns you before they expire.
Does Tsuno replace my invoicing software?
No. Tsuno lines up the billed price, hours and supplies to show what each site costs. Invoices stay in your tool.
Who decides, Tsuno or me?
You. Tsuno connects the facts and prepares actions. Nothing sensitive goes out without your confirmation, and everything is logged. No scoring or ranking of crew members.
Try it on one of your sites
Three documents from one client site are enough to see your instructions and visits laid out.
The trial uses non-sensitive operational documents, with no personal data.